FAQS

Where can I get advise on what size to take?

Please refer to our size guide here.

Do you ship internationally?

Yes, we ship internationally... We ship via Royal Mail tracked and deliver to over 230 countries worldwide.

How long does delivery take?

UK Tracked 24: 3-5 days 

UK Tracked 48: 4-6 days

European Delivery Standard: 6-8 days

Rest of World Delivery Standard: 8-12 days 

Can I receive my delivery the next day?

If you live in the UK or Europe, it may be possible to send your order on a next day service at an increased rate. Please contact us at orders@goodsquish.com to discuss this further.

How do I make a return?

As we are a small business we do not currently do returns, you can exchange for store credit. please refer to our delivery and returns page on our website 

Can I exchange an item? 

You can, please refer to delivery and returns page on our website 

An item I want is out of stock. Will you be restocking?

You can sign up for restock notifications on the product pages. In some cases, we can offer a made-to-order service. Please contact orders@goodsquish.com to enquire about the item you are interested in.

How long do pre-orders take to arrive?

A delivery window will be stated on the item listing.

Are Pre-Orders able to be returned or exchanged?

All Pre-Orders placed online are final sale unless part of our core collections.