Good Squish has a no refund policy. However, we are happy to offer exchanges and/or a credit note provided you have emailed orders@goodsquish.com within 14 days of receiving your Squish quoting your order number to begin the process.

Your Squishy needs to be returned with a tracking number and your order number, within the original packaging and up to a re-sellable standard as our seamstresses work very hard on them :) 

Our returns address is:

Good Squish, Florentia Village, Harringay Warehouse District, London, N4 1TD

Monday–Friday
12PM–6PM

All orders are sent with a tracking number and once these are collected by Royal Mail we are no longer responsible.