Good Squish has a no refund policy. However, we are happy to offer exchanges and/or
a credit note provided you have emailed
within 14 days of receiving your Squish quoting your order number to
begin the process.

Your Squishy needs to be returned with a tracking number and your order number, within the original
packaging and up to a re-sellable standard as our seamstresses work very hard
on them :) 

Our returns address is:

Good Squish
Studio HR-121
122-150 Hackney Road
E2 7QS

 All orders are sent with a tracking number and once these
are collected by Royal Mail we are no longer responsible.